Privacy Policy

1. Introduction

DUWUNKYAL ("we", "our", or "us") operates this website and provides custom printing, graphic design, and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place orders, or contact us. Please read it carefully.

2. Information We Collect

We may collect the following types of information:

• Personal information: Name, email address, phone number, and delivery address when you place an order or submit a contact form.
• Order and design data: Design files, customization choices, product preferences, and order history.
• Technical data: IP address, browser type, device information, and pages visited when you use our website.
• Communications: Messages and correspondence you send to us (e.g., via contact form or email).

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders and deliver products.
• Communicate with you about your orders, quotes, and support requests.
• Improve our website, services, and user experience.
• Send relevant updates or marketing communications (only if you have agreed to receive them).
• Comply with legal obligations and protect our rights.

4. Sharing and Disclosure

We do not sell your personal information. We may share your information only with trusted service providers (e.g., payment processors, shipping partners) necessary to fulfill orders and operate our business, or when required by law. We require such parties to protect your data and use it only for the purposes we specify.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure; we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data, object to or restrict certain processing, and request a copy of your data. To exercise these rights or ask questions about your data, please contact us using the contact details on our website.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to remember preferences, analyze traffic, and improve functionality. You can adjust your browser settings to refuse or limit cookies; some features may not work fully if you disable them.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the latest version. Continued use of our website and services after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us via the contact information provided on our website (email, phone, or contact form).